Steve Campbell gets emotional when he talks about the Southern Oregon customers he serves. As the owner of Roseburg-based Home Comfort Inspections & Services, he specializes in affordable duct sealing for customers living in mobile and manufactured homes.
“Energy Trust’s mobile home incentive resolved two challenges,” Campbell said. “It brought attention to an extreme need for duct sealing and then provided an affordable avenue for those who could not pay for the repairs. I started my business to provide a quality service at a fair price to customers who need assistance and will truly benefit.”
While Campbell spent 18 years as an energy service representative for Pacific Power, he went into business on his own to meet the need he saw. As an Energy Trust trade ally, most of his business is focused on providing mobile home residents with Energy Trust’s no-cost duct sealing and air sealing services.
Campbell and his employees—one full-time and one part-time—also install energy-efficient compact fluorescent light bulbs, faucet aerators and showerheads.
“This program serves the mom and dad or grandparents on Social Security who are paying big power bills but can’t afford to have anything done,” Campbell said. “The savings come back quite heavily. Energy Trust’s air and duct sealing offer has really helped customers more than any other program I’ve seen. It really does focus on the customer.”
Since becoming a trade ally, Home Comfort Inspections & Services reports completing 3,000 projects in Energy Trust territory. Many jobs are memorable, but one stands out in particular. After finishing a no-cost mobile home duct sealing project, Campbell and his employee stayed behind to do a few complimentary repairs.
“The customer’s concerned son emotionally told us how his mother described us to him,” said Campbell. “Because of her limited vision, all she could actually see were our silhouettes. She told her son that we looked like two angels that came to help her.”
Even with so many projects under his belt, Campbell is just getting started. “There are approximately 17,000 manufactured homes in Douglas County, and we’ve done 3,000 of them. There’s still lots of room. It’s amazing what we find out there.”